TERMS & CONDITIONS
Terms & Conditions
PLEASE READ THIS DOCUMENT CAREFULLY BEFORE ACCESSING OR USING THE SITE. BY ACCESSING/USING THE SITE OR PURCHASING GOODS OR SERVICES, YOU AGREE TO BE BOUND BY THE TERMS AND CONDITIONS SET BELOW. HOND-R LTD RETAINS THE RIGHT TO MODIFY THIS AGREEMENT AT ANY TIME WITHOUT PRIOR NOTICE AND SUCH MODIFICATIONS SHALL BE EFFECTIVE IMMEDIATELY UPON POSTING OF THE MODIFIED AGREEMENT ON THIS SITE. YOU AGREE TO REVIEW THE AGREEMENT PERIODICALLY SO AS TO BE AWARE OF SUCH MODIFICATIONS AND YOUR CONTINUED ACCESS OR USE OF THE SITE SHALL BE DEEMED YOUR CONCLUSIVE ACCEPTANCE OF THE MODIFIED AGREEMENT. ALL PRICES ARE SUBJECT TO CHANGE WITHOUT NOTICE.
TYPOGRAPHICAL ERRORS
In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing,exchange rate fluctuations or product information received from our suppliers, HOND-R LTD shall have the right to refuse or cancel any orders placed for products listed at the incorrect price. HOND-R LTD shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit/debit card charged. If your credit/debit card has already been charged for the purchase and your order is cancelled, HOND-R LTD shall immediately issue a credit to your credit/debit card account for the amount of the charge.
PAYMENT
Customers must pre-pay for all products. Payment can only be made in person, by post,or via telephone. Telephone numbers (both mobile and land line) will be requested along with address for any products ordered. All credit card orders will only be delivered to registered address of the credit/debit card used. No business addresses will be accepted (unless it is a valid trade order or confirmed address and will be up to the discretion of HOND-R LTD), including hotels and P.O Boxes.
Warning All fraudulent credit card users information will be turned over to the appropriate authorities.
All items remain the property of Hond-r Ltd until payment is recieved in full.
PAYMENT TYPE
HOND-R LTD accepts most major credit and debit cards including Visa, Mastercard, Amex
We accept Google Pay, Apple Pay via our Square payment system
We accept Paypal payments to sales@hond-r.com and paypal@hond-r.com
Payments by cash are also accepted but only in person.
WARNING: DO NOT SEND CASH VIA POST. HOND-R LTD DOES NOT ACCEPT LIABILITY FOR ANY LOSSES RESULTING FROM THIS PAYMENT METHOD.
DEPOSITS
Deposits (min 25%) are requested for items which are out of stock and are strictly non-refundable. The customer will be contacted by e-mail or telephone when items are back in stock for the remainder of the payment. Special order items require complete payment before they are ordered from our suppliers or manufacturers.
BACKORDERS
If the requested products are in stock, they will be dispatched and delivered within 5 business days. Many of the aerodynamics orders can take 2 to 4 weeks but in the event that there is a backorder, wait time may be 4 to 8 weeks. There is a 25% cancellation fee on normal stock orders that are cancelled within 8 weeks of the purchase date.
WARRANTY/LIABILITY
Warning! Please hand fit and thoroughly inspect all items before mounting or installing. Any item that has been mounted, modified, painted, or installed are considered bought, and are non-refundable.
All products sold by HOND-R LTD are sold “as is” to the customer. All products are checked for quality before they are dispatched to HOND-R LTD by our suppliers and checked by HOND-R LTD before they are dispatched to the customer. HOND-R LTD does not offer warranty on any of the products sold. If warranty is offered by the manufacturer, warranty documentation will be sent with the product. All products sold by HOND-R LTD are aftermarket products and are can be intended for “off road” or “show use” only. HOND-R LTD is not liable for any damages or injury as a result of these products. Due to strict regulations by the Department Of Transport and Ministry Of Transport, some of the products are not approved for road use. Removal of reinforcements, bumpers, indicators, and other safety equipment on the vehicle is the responsibility of the buyer. HOND-R LTD will not be responsible for your own actions. No manufacturer warranty will be valid if the defect was caused by customer abuse, negligence, or mishandling. All items sold by HOND-R LTD are only subject to manufacturers warranty and conditions, if any, and is subject to submission to the manufacturer for inspection and approval for repair or replacement of said items. The customer, however, will be responsible for all shipping and handling fees. No labour or inconvenience may be included in any warranty claims. There is no warranty on lights, light bulbs, decals or stickers and internal engine parts. It is the customer’s responsibility to retain all invoices for their record and warranty claims.
RETURNS
All returns must be authorised and approved by HOND-R LTD by telephone or e-mail. See contact details at the end of this agreement. All non-faulty returned items carry a 25% restocking/administration fee. All return requests must be made within 14 days after the date of purchase. All approved returns must be returned to HOND-R LTD in an unused and unaltered condition (marked, installed and then uninstalled or disassembled state is not accepted) with original packaging for a refund. If the original packaging does not suffice, better packaging must be provided by the customer. Please insure that product is very well packaged. Refunds will not be issued on returns that are damaged during shipping back to HOND-R LTD. In the event that damage does occur, a refund will only be issued when a claim has been settled with the carrier. Items that wish to be returned 14 days after the date of purchase and meet the above stated criteria, will be issued with a credit note as a refund. Items which fail will be replaced with the same product or eqivalent product if the original product is no longer available or not available within a resonable time and is up to the discretion of HOND-R LTD, refunds will only be given at the discretion of HOND-R LTD. Failure to comply with this return policy will result in a refusal of the shipment and will be returned to customer at his/her own expense.
DELIVERY
Your order will be delivered either by Royal Mail Recorded Delivery or by courier. A signature is required for all deliveries. All credit card orders will only be delivered to the registered credit card address. Delivery will not be made to places of work, businesses, hotels and P.O Boxes unless a prior agreement has been confirmed by HOND-R LTD and this agreement is up to the discretion of HOND-R LTD.
From the receipt (full payment) of your order, we will endeavour to deliver your chosen products to you within 2 working days, providing the goods are in stock. Risk in the goods will pass to you on delivery. (Working days do not include weekends and national Bank Holidays.) During the order process you will be asked to select your preferred delivery date and we will endeavour to arrange delivery when requested, however we cannot guarantee delivery on any particular day. Deliveries to non-mainland or remote locations may take longer. Couriers deliver from 9:00am till 6:30pm and HOND-R LTD cannot have deliveries made at a specific time unless a guaranteed delivery time service has been paid for/agreed.
DELIVERY DAMAGES
Some products may be damaged during transit. Inspect all packages immediately in the presence of the delivery person. Do not sign delivery receipt until all packages have been inspected. In the event that damage has occurred, note the specific damage on the delivery bill and have the delivery person sign it as verification. Retain all boxes and other packaging material as package may be subject to inspection by the carrier. Call HOND-R LTD within 2 working days to file a claim request. Failure to comply with this policy may result in a denial for damage claim.
INSTALLATION OF AERODYNAMICS
All aerodynamics are manufactured with fibreglass, urethane, plastic or carbon fibre. Due to the materials used in production, the body kits may not be a direct bolt-on or perfect instant or direct fit. These body kits may require prepping, sanding, shaving, filling gaps, or other extensive body work. These modifications may include removal or cutting of the reinforcement bars. By complying with our policies, customers understand the procedure and possible difficulty in installing the body kit. We HIGHLY recommend that a professional body shop with fibreglass body kit experience perform the installation at the risk of the customer. Refunds will not be issued due to poor fitment of the body kit. If fitment is off by extreme margins, a refund may be considered at the discretion of HOND-R LTD. If body kits have been modified, painted, prepped, shaved, filled or any other work been done to them, the items are deemed as bought, sold and non-returnable.
INSTALATION OF LIGHTING (front, rear and sides)
Many of the lighting products sold by HOND-R LTD are not approved for road use (DOT/SAE). They are only intended as auxiliary lighting for “off-road” or “show” use. Please check with your local M.O.T station before fitting these products. Some side repeaters (indicators) will require minor arch modification in order to fit. Please check with your local M.O.T station and local police station on the legality of using such lights before fitting them and using them on a public road. Non DOT/SAE approved lights are intended for “off road” or “show use” only.
EXTENUATING CIRCUMSTANCES
HOND-R LTD shall be excused from liability for unusual delays or failure to deliver or fill any Purchase order where caused by acts of God, strikes, labour difficulties, fires, floods, accidents, allocation controls, defaults of common carriers including shortage of trucks or any other means of transportation, fuels, materials, labour, other cause beyond HOND-R LTD's reasonable control or any loss or damage arising there from whether not similar in kind or class to those mentioned. HOND-R LTD will have the additional option, in the event of the occurrence of any of the above contingencies, to cancel any sales agreement, or any portion thereof, without resulting liability.
COPYRIGHTS/TRADEMARKS
All content included on this website, such as text, graphics, logos, button icons, images, audio clips and software, is the property of HOND-R LTD or its suppliers and protected by U.K. and international copyright laws. Any unauthorised use of the materials appearing on this website may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties. All software used on this site is the property HOND-R LTD and/or its software suppliers and protected by U.K. and international copyright laws and may not be reproduced, modified, distributed, transmitted, or republished without written consent by HOND-R LTD.
PRIVACY POLICY
We respect your privacy! Any information collected from this site will be kept strictly confidential according to the data protection act. Any information you give to us will be handled with the utmost care, and will not be used in anyway you have not consented for. We do not sell, rent, loan, trade, or lease any personal information collected at our site, including email addresses. We are obliged to show you any details we store about you on request. You personal records will be stored at HOND-R LTD for a period of six years. If you have any questions, please don't hesitate to ask.
All titles, characters, names, graphics and icons are service marks, trademarks, and/or trade dress of HOND-R LTD All other trademarks, product names and company names or logos herein are the property of their respective owners. HOND-R LTD: all rights reserved.